We are also affected by the global Microsoft outage

Here’s what this means:

-          All online forms accessed via our website are not being received. Please don’t submit anything. It’s a safe bet that if you’ve submitted anything within the last 24 hours, we haven’t received it. If urgent, call us on 229500.

-          Cesspit service automated emails are not working. The cesspit service itself IS operating, and drivers have been asked to leave cards, but if you’re signed up for email notifications, they will not be sent. If you want to check whether your collection has been made, please call us on 229500..

-          No emails are being received to our Customer Service inbox. If your issue is urgent, please call us on 229500. It’s probably safer to assume we won’t receive your email if you’ve sent today or late yesterday. We will let you know when we start to receive emails again, and you can then resend.

We will provide an update once the issues have been resolved.

Thanks everyone