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About Guernsey Water

Our Vision -" Customers always value the quality of our drinking water and the safe return of our wastewater to the environment."

Guernsey Water is a trading entity with its own set of externally-audited accounts, it is part of the States of Guernsey Trading Assets. In accordance with our Business Plan 2016 - 25, entitled 'Running Water', we have developed seven outcomes, which are shown below.

A Guernsey Water Reservoir

Our Outcomes

  • 1. Valued by Customers

    • Customers understand, trust and value the quality of all our services and find them affordable.
  • 2. Drinking Water of Choice

    • Customers trust that our drinking water looks good and tastes good.
  • 3. Sustainable Drainage

    • Customers are protected from flooding and wastewater is returned safely to the environment.
  • 4. Protect our Environment

    • Water quality is protected from source-to-sea and our environmental impact is carefully managed.
  • 5. Sufficient & Resilient

    • Our water and wastewater systems are adapted to climate change and have sufficient capacity to meet the future needs of our island.
  • 6. Firm Financial Foundations

    • Our operations and services are efficient, investment in our assets is affordable and an appropriate return on investment is available to the States of Guernsey.
  • 7. Proud Performing People

    • Guernsey Water is a great place to work, where people perform to their full potential and are proud of their contribution to our island community. 

Guernsey Water's History

Responsibility to our customers and the environment

View Our 7 Outcomes
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