24hr Contact Number 239500

Water Service Charges 2017

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Please see below the details of our service charges for 2016.

Service Cost
Water: Supply mains and service information No cost
Water: Supply mains and service information requiring a site visit £160.96
GPS & Surveys £241.44
Foul/Surface water: Supply connection & discharge information No cost
Foul/Surface water: Supply connection & discharge information requiring a site visit £160.96
Cesspit information (whether a property has a cesspit or not, and current emptying history) No cost
Resolving meter mix-ups (in the event that the property naming/numbering is altered post-connection without written notification to Guernsey Water) At hourly rate*
Water reconnection during working hours1 £40.24
Water reconnection outside of working hours1 £65.39
High usage investigations/loss of water < 30 minutes: No cost
> 30 minutes: £60.36
Advice on drainage & surface water issues and designs  At hourly rate2
Producing previous invoices < 12 months-worth: No cost
> 12 months-worth: £30.18

* £40.24 per hour
1 8:30am - 4:30pm
2 Minimum charge of £80.48

Please note that all requests for the above services must be made either in writing to Guernsey Water, or by e-mail to customer.service@water.gg.

Download a copy of this document in PDF form.

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Amazing photo of our St Saviour's reservoir at sunset. Thanks for sharing @stostevin https://t.co/aQmJXRHx2m
3/3 Engineers will be on site if residents have any queries, alternatively Guernsey Water can be contacted on 239500.
2/3 Residents may also notice a slight change in taste as sources swap from Longue Hougue to St Saviours. Residents have been advised.
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