24hr Contact Number 239500

Water Service Charges 2017

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Please see below the details of our service charges for 2016.

Service Cost
Water: Supply mains and service information No cost
Water: Supply mains and service information requiring a site visit £160.96
GPS & Surveys £241.44
Foul/Surface water: Supply connection & discharge information No cost
Foul/Surface water: Supply connection & discharge information requiring a site visit £160.96
Cesspit information (whether a property has a cesspit or not, and current emptying history) No cost
Resolving meter mix-ups (in the event that the property naming/numbering is altered post-connection without written notification to Guernsey Water) At hourly rate*
Water reconnection during working hours1 £40.24
Water reconnection outside of working hours1 £65.39
High usage investigations/loss of water < 30 minutes: No cost
> 30 minutes: £60.36
Advice on drainage & surface water issues and designs  At hourly rate2
Producing previous invoices < 12 months-worth: No cost
> 12 months-worth: £30.18

* £40.24 per hour
1 8:30am - 4:30pm
2 Minimum charge of £80.48

Please note that all requests for the above services must be made either in writing to Guernsey Water, or by e-mail to customer.service@water.gg.

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From Twitter

We are pleased to advise that all works in La Grande Rue, Vale have been completed.
Gsy Water are carrying out urgent repairs in La Grande Rue, Vale affecting approx 40 properties. Pls call us on 239500 for more info.
Grand Bouet will be closed to traffic between 10pm & 6am on the 23rd & 24th Aug whilst investigations are carried out in the sewer network
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