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Resources

In this section you will find a selection of leaflets and literature that have been created by Guernsey Water. These resources are freely available for downloading and printing by clicking on the links.

Annual Reports - Annual Reports measure the progress of each of these objectives to ensure that the strategic direction is being maintained. 

•  Annual Report 2004 [960kb]
•  Annual Report 2005 [432kb]
•  Annual Report 2006 [1Mb]
•  Annual Report 2007 [3Mb]
•  Annual Report 2008 [1Mb]
•  Annual Report 2009 [1000kb]
•  Annual Report 2010 [2Mb]
•  Annual Report 2011 [3Mb]
•  Annual Report 2012 [3Mb]
•  Annual Report 2013 [1Mb]
•  Annual Report 2014 [2Mb]
•  Annual Report 2015 [2Mb]
•  Annual Report 2016 [24Mb]
•  Annual Report 2017 [1Mb]
•  Annual Report 2018 [1Mb]
•  Annual Report 2019 [12Mb]

Plans, Strategies & Policies - Guernsey Water's Business Plan gives a strategic direction to the business, and outlines the objectives that need to be completed in the future and the resources required to fund these objectives.

•  Business Plan 2012-2019 (wastewater) [2Mb]
•  Business Plan 2009-2019 (clean water) [2Mb]
•  Business Plan 2016-2025 'Running Water' (combined business) [2Mb]
•  Business Plan 2016 - 25: Customer Summary [1Mb]
•  Customer Summary [1Mb]
•  Water Resources & Drought Management Plan [1Mb]

Leaflets

•  Millennium Walk [3Mb]
•  Official Opening Booklet 1960 Desalination [2Mb]

Water Quality Reports

•  Water Quality Report 2019 [1Mb]
•  Water Quality Report 2018 [574kb]
•  Water Quality Report 2017 [976kb]
•  Water Quality Report 2016 [1Mb]
•  Water Quality Report 2015 [2Mb]
•  Water Quality Report 2014 [997kb]
•  Water Quality Report 2013 [614kb]
•  Water Quality Report 2012 [3Mb]
•  Water Quality Report 2011 [1Mb]

Advice Sheets

•  Saving Water in the Bathroom [74kb]
•  Saving Water at Work [96kb]
•  Saving Water in the Garden [96kb]
•  Saving Water in the Kitchen [94kb]
•  Saving Water in the School [94kb]
•  Water Wise Survey Results [620kb]
•  Use of Redundant Cesspits [305kb]
•  Be Careful What You Put Down The Drain [550kb]
•  Our Customer Charter [113kb]
•  Our Service Standards [112kb]
•  Our Complaints Process [180kb]

Catchment Protection

•  Responsible Pesticides Use in Guernsey [448kb]

Charges

•  Water Charges 2021 [120kb]

Water Meters

•  Meter Application Process [180kb]
•  Metering Advice Leaflet [107kb]

New Services

•  New Service Process [182kb]

Water Byelaws

•  Water Byelaws [16Mb]