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New Services

Our customers request new services for a variety of reasons. The standard charge for a new service is £1,500.00. When installing a new service it is vital that you comply with the water byelaws.

pdf icon Request A New Service [169kb] pdf icon The Installation Process [126kb] 

The Water Byelaws

The Water Byelaws (Guernsey) Ordinance 2003 was implemented so that Guernsey Water (and previously the States Water Board) would be able to set and enforce a number of regulations regarding the safe installation of plumbing services and equipment.

The Water Byelaws document was originally published as a hard copy document which could be purchased from Guernsey Water. However, the document is now available to download in electronic format for free by clicking on the button below.

 pdf icon The Water Byelaws [16Mb] Pipework Ready? Advise Us Here

These byelaws are extremely important - they are in place to protect the Island's water supply, and any contravention of them could lead to a fine.

As an example of what is covered by the byelaws, the diagram below demonstrates the correct relative position of utility services when installing or altering water pipes:

A byelaw diagram


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