24hr Contact Number 239500

Moving House

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If you are intending to move house, then you will need to let us know so we can organise a final bill for you. We require a minimum of 48 hours notice before you move house so that we can organise meter readings/paperwork etc.

Please note that if you have a Direct Debit agreement with Guernsey Water to pay your bills, then you do not need to cancel this when you move house - the agreement can remain in place and continue for your new address.

  • You can download and print off a Change of Occupier form here. Please fill in as many as the details as you can - this will help us ensure that details are changed correctly, and that you do not find incorrect bills being sent to you in the future.
  • If you wish to pay for your water bills by Direct Debit, then you can download a Direct Debit instruction form here (domestic customers only).
  • To learn more about our water charges for 2015, please visit our Water Charges page.
  • If your new property does not have a water meter, and you want one fitted, then please fill in the meter application form which can be downloaded and printed off by clicking here.

From Twitter

Amazing photo of our St Saviour's reservoir at sunset. Thanks for sharing @stostevin https://t.co/aQmJXRHx2m
3/3 Engineers will be on site if residents have any queries, alternatively Guernsey Water can be contacted on 239500.
2/3 Residents may also notice a slight change in taste as sources swap from Longue Hougue to St Saviours. Residents have been advised.
States of Guernsey Trading Asset