Search Contact Menu
24 hour - 01481 239500

Other useful numbers

Be Careful What You Put Down The Drain!

Our sewers are designed to cope with human waste and toilet roll - and nothing else! Putting unsuitable items down the drain can cause sewer blockages, which can in turn lead to sewer flooding.

Guernsey Water run an annual maintenance program to clean the sewers and often find deposits or partial blockages of FOG (Fats, oils and greases). The majority of blockages are caused by cooking fat and oil, which as well as being damaging to private pipe work, cool down in the sewer and congeal forming a thick layer around the pipe which prevents sewage from flowing. This can cause damage as well as flooding.

To stop this, its important to BIN IT DON'T BLOCK IT!

  • Keep an empty metal can to pour oil and grease into. Allow the grease to cool in the container before throwing it in the bin.
  • Use a paper towel to wipe out the remaining grease in the pan prior to washing. 

A Blocked Pipe

Guernsey Water has to frequently clear out sewers around the Island when they are blocked by unsuitable products being flushed down the loo or washed down the drain.

Wet wipes and sanitary items contribute to some of the worst blockages and can lead to sewage flooding in people's homes.

The only items that can be safely flushed are human waste and toilet paper.

Items that cannot be flushed include:

  • Baby wipes
  • Sanitary towels
  • Fats, oils and grease
  • Cotton buds and cotton wool
  • Hand towels
  • Tampons
  • Nappies
  • Kitchen roll
  • Food waste
  • Incontinence products
  • Colostomy bags
  • Plasters, bandages or condoms
  • Dental floss

 pdf icon BIN IT DON'T BLOCK IT! Flyer [550kb]

Responsibility to our customers and the environment

View Our 6 Outcomes
Have a question or cannot find what you are looking for? Try our support pages. Go
Happy to help