1. Valued by Customers
Customers understand, trust and value the quality of all our services and find them affordable.
2. Safe & Good to Drink
Customers trust that our drinking water looks good and tastes good.
3. Effective Drainage
Customers are protected from flooding and wastewater is returned safely to the environment.
4. Protect our Environment
Water quality is protected from source-to-sea and our environmental impact is carefully managed.
5. Sufficient & Resilient
Our water and wastewater systems are adapted to climate change and have sufficient capacity to meet the future needs of our island.
6. Firm Financial Foundations
Our operations and services are efficient, investment in our assets is affordable and an appropriate return on investment is available to the States of Guernsey.