Tell us what you think about our new e-newsletter!

Guernsey Water considers customer service to be fundamental to its operations, and we are always keen to communicate with our customers in as many different ways as possible. We have created this e-newsletter as a way of giving our customers information, but also to enable two-way communication with customers. We would be grateful if you could spend a few moments filling out this questionnaire to let us know what you think about our e-newsletter.

1). Were you pleased to receive the e-newsletter?

2). Did you have any technical issues with the e-newsletter (e.g. not displaying properly in browser, links not working etc.)? 

If yes, what were these?

3). How do you rate the overall look and feel of the e-newsletter?

4). How do you rate the relevance and interest level of the content of the e-newsletter?

5). Guernsey Water used to send out a paper newsletter with quarterly bills called On Tap. Do you think the new electronic format works better than paper?

6). Would you be happy to receive further e-newsletters in the future? 

7). How often do you think Guernsey Water should send e-newsletters out? 

8). Do you have any additional comments about the e-newsletter?

Thank you for taking the time to fill in this questionnaire!